Refund and cancellation policy
Effective 2 October 2026
SEOComet is a digital subscription. A paid plan starts working the moment the payment goes through: higher limits, faster checks and more members apply to your workspace straight away. Because of that, we don’t refund payments, whether for a new subscription, a renewal or a plan change.
Try it before you pay
The Free plan has no time limit and needs no card. Use it to check that SEOComet works for your sites before you upgrade.
Cancelling
- You can cancel at any time in the billing portal, under Settings, Billing. Only the workspace owner can open it.
- A cancellation stops the next renewal. You keep the paid plan until the end of the period you’ve already paid for, and the workspace then moves to the Free plan.
- Part-used months or years aren’t refunded, and unused time isn’t credited.
- Switching to a cheaper paid plan credits the difference against your next payments instead of paying it back to your card.
When we do refund
We refund a payment in full when:
- you were charged twice for the same period,
- you were charged after you had cancelled, or
- a fault on our side kept a paid feature from working for most of the period you paid for.
Write to [email protected] within 14 days of the charge, from the address on your account, with the date and amount. If the law where you live gives you a right to a refund, that right still applies.
How refunds are paid
Payments are taken by Dodo Payments, which sells SEOComet subscriptions to you as merchant of record. An approved refund goes back to the card or account you paid with, through Dodo Payments, and usually arrives within 5 to 10 working days, depending on your bank. Please write to us before you open a dispute with your bank; we can usually sort out a billing mistake faster.
Contact
Azhar Khan, sole proprietor, trading as SEOComet
Gorakhpur, Uttar Pradesh, India
[email protected]